RIGHT OF RETRACTION

In accordance with the applicable legal provisions, you have 14 (14) free days from the receipt of your PRODUITS to exercise your right of withdrawal, without having to justify a reason or pay penalties.

This right will be exercised by the removal of the PRODUITS to STORIATIPIC before the expiry of the so-called deadline, in accordance withArticle 13 of the General Terms of Sale and the address indicated inArticle 14,the stamp of the post valid.

If the right of withdrawal is exercised within the aforementioned time frame, only the price of the PRODUITS purchased will be refunded to you.

The PRODUITS will be returned to a perfect state of resale (unworn, odourless, undamaged, damaged or soiled), in their original packaging, accompanied by possible accessories and a copy of the purchase invoice. In addition, the PRODUITS must not have been used sustainably (beyond a few minutes), have not been in contact with a perfume, and must not bear the mark of prolonged use beyond the time required for their testing. They will have to be in a permanent state of commercialization.

The costs and risks associated with the return of the PRODUITS will be your responsibility.

The refund will be made by any means of payment within 30 days of receiving the PRODUITS or PRODUITS by STORIATIPIC.

If PRODUITS are not in perfect resale condition, you will be denied the return.

PRODUCT COMPLIANCE

In accordance with the applicable legal provisions relating to the compliance of the PRODUIT and in particular those specified in Appendix 1 of the General Terms of Sale,we refund or exchange for you the PRODUITS that appear to be defective or do not correspond to your COMMANDE.

The PRODUITS will be returned to a perfect state of resale (unworn, odourless, undamaged, damaged or soiled, in addition to the alleged defect), in their original packaging, accompanied by any accessories and a copy of the purchase invoice, in accordance withArticle 13 and the address indicated inArticle 14.

In addition, the PRODUITS or PRODUITS must not have been used sustainably (beyond a few minutes), and should not bear the mark of prolonged use beyond the time required for their testing. They will have to be in a permanent state of commercialization.

If the return is accepted, the price of the PRODUITS purchased, the return fee (basic rate in force), as well as any delivery costs will be refunded. The risks associated with the return of the PRODUITS or PRODUITS will be your responsibility.

The refund will be made by any means of payment within 30 days of receiving the PRODUITS or PRODUITS by STORIATIPIC.

You also benefit from the legal guarantee of hidden defects, in accordance with the legal provisions specified in Appendix 1 of the CGV, which will be exercised under the conditions set out above.

The provisions of this section are without prejudice to your right of withdrawal underArticle 11.

RETURN PROCEDURE

For any return of PRODUITS, you will need to contact our customer support service at the telephone number indicated inArticle 14 of the General Terms of Sale. If STORIATIPIC accepts the return, you will then be assigned a return number and we will tell you how to return the PRODUITS.

Any return that is made without STORIATIPIC agreement and without a return number will be refused by STORIATIPIC.

In case of non-compliance(Article 12),you will be offered an exchange and if the product is no longer available you will then be refunded the said products.