Delivery to metropolitan France and the European Union
Delivery will only take place in metropolitan France and throughout the European Union area.
Delivery to the rest of the world and THE DOM TOM
However, STORIATIPIC will be able to deliver its PRODUITS to other territories.
For any information in this regard, we thank you for contacting our customer support service using our contact form,prior to taking any COMMANDE via SITE. In this case, the provisions of the General Tax Code relating to VAT will be applicable.
PRODUITS will be sent to the delivery address you have indicated during the COMMANDE process, no later than the payment page. All deliveries will be announced by email.
A delivery voucher will be available in each package.
We will ship the COMMANDs as quickly as possible, within a few days. The maximum delivery time will be 15 working days from the date of validation of the COMMANDE, unless expressly stipulated otherwise before the COMMISSION is granted and prior to the final validation of the COMMANDE.
Each delivery will be deemed to be made as soon as the PRODUIT has been made available to you, by the postal service or by the carrier.
In case of delay in delivery, we will offer you by email a new delivery date.
In any event and in accordance with the legal provisions, in case of delay of more than 7 days, and not due to a case of force majeure, you can cancel your COMMANDE by sending us a letter recommended with notice of receipt within 60 working days, at the address indicated inArticle 14 ofthe General Terms of Sale .
In the event that you have received the PRODUIT after your cancellation, we will refund it as soon as it is received in a permanent marketing statement.
Transportation and responsibility
STORIATIPIC reserves the choice of carrier.
The risks of transport are your responsibility from the exit of the PRODUIT from our warehouse.
You are required to check the condition of the package and the compliance of the PRODUCT delivered, and to issue any reservations on the carrier's delivery slip if necessary. In this case, and if the return of PRODUITS is accepted as indicated in Articles 11 and 12 ofthe General Terms of Sale, the return fee will be refunded (basic rate in effect).